Búsquedas recientes
No hay búsquedas recientes

Martin Bell
Incorporación 24 ene 2023
·
Última actividad 13 feb 2025
Seguimientos
0
Seguidores
0
Actividad total
6
Voto
1
Suscripciones
3
RESUMEN DE LA ACTIVIDAD
INSIGNIAS
ARTÍCULOS
PUBLICACIONES
COMENTARIOS DE LA COMUNIDAD
COMENTARIOS DE ARTÍCULOS
RESUMEN DE LA ACTIVIDAD
Última actividad de Martin Bell
Martin Bell hizo un comentario,
Want to mirror what Marty flagged above. With the change to Side Convo moving into the sidebar, for some reason the ability to pop out the thread has been removed.
This makes long email chains (especially those with inline photos) very difficult to read and work with.
Feels unnecessary to remove such a feature.
Ver comentario · Publicado 13 feb 2025 · Martin Bell
0
Seguidores
0
Votos
0
Comentarios
Martin Bell hizo un comentario,
Hey Support,
I may be overlooking it but I remember prior to the condition change (the stacked/tiered selections) we could set a condition to be the requester email the ticket was created from. Currently I can only see the Agent list when selecting “Ticket>Requester” as an option, is this possible to do in the current build?
We have a specific supplier who sends surveys after every ticket closure, which have extremely generic subjects ("satisfaction survey") because of this we have a risk that triggering tickets to get ignored/deleted if they have this subject that we will miss some legitimate tickets.
Thanks.
Ver comentario · Publicado 23 ago 2024 · Martin Bell
0
Seguidores
0
Votos
0
Comentarios