Búsquedas recientes


No hay búsquedas recientes

Jonathan Griffin's Avatar

Jonathan Griffin

Incorporación 21 sept 2023

·

Última actividad 18 abr 2024

Seguimientos

0

Seguidor

1

Actividad total

8

Votos

3

Suscripciones

3

RESUMEN DE LA ACTIVIDAD

Última actividad de Jonathan Griffin

Jonathan Griffin hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Great write up!

Will this still allow a harassing customer to continue to submit live messages? 

I believe if I read this correct, it's placing a tag on the user. So if they do send in another message, the support agent can see it and put them back in the ban loop?

The customer would have suspended access from tickets but not messaging?

Am I interpreting this correct?

Sidenote: Shocked that having the ability to suspend a person through live messaging isn't already a feature within the rollout originally.

Ver comentario · Publicado 29 sept 2023 · Jonathan Griffin

0

Seguidores

1

Voto

0

Comentarios


Jonathan Griffin hizo un comentario,

Comentario de la comunidad Feedback - Chat and Messaging (Chat)

Eagerly waiting this update. Surprised this wasn't on initial rollout. We are having a large issue dealing with harassing and vulgar customers that we can't get rid of in chat.

Ver comentario · Publicado 21 sept 2023 · Jonathan Griffin

0

Seguidores

1

Voto

0

Comentarios