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Graham Bell's Avatar

Graham Bell

Incorporación 22 oct 2021

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Última actividad 27 jun 2023

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Última actividad de Graham Bell

Graham Bell hizo un comentario,

ComentarioAccounts and billing

I'd love to add this to my support desk, but as others have said the pricing option is prohibitive. a third of agents would only benefit from it directly - I'd so much prefer a one-off flat fee per annum for the feature rather than on a per-agent basis.
Please reconsider this! 

Ver comentario · Publicado 27 jun 2023 · Graham Bell

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Graham Bell hizo un comentario,

ComentarioUsing legacy AI agent functionality

is there a field for the keywords that the customer used? 
I'd like to find the keywords that resulted in abandonment or transfers as the flows did not help

Ver comentario · Publicado 01 jun 2023 · Graham Bell

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