André
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Última actividad de André-
André creó una publicación,
CSAT Score only works if filtered to specific month
I created a CSAT Score: Monthly View Report in Jan 2023 because we wanted to see the CSAT score for each month since Jan.It seems to be working but only if I filter to 1 specific month. Currently, ...
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André creó una publicación,
Zendesk <> TrustPilot: How can ensure new tickets come with a TrustPilot Tag, Reference Number & Email Address?
Hey!I wanted to ask about the TrustPilot <> Zendesk integration.I have TrustPilot & Zendesk connected but I can see that whenever a TrustPilot ticket is created in Zendesk that it comes in pretty e...
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André hizo un comentario,
Hey, no Problem! So does this mean that this is not possible with the current setup? Will I need to wait for an update before this is possible? Thank you in advance.
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André creó una publicación,
How can I create a Dynamic Dashboard by Pre-setting Data Filters in Live Dashboard?
CompletadaHey everyone, I wanted to ask if it's possible to create a dynamic dashboard for agents using data filters. I created a data filter for Assignee Emails as you can see below. I've set it to show on...