Henry Kremer

Thank you Greg Katechis! For our use we require a response from the serverless component. It doesn't seem that the event connector supports this functionality, can you confirm?

Hi all - any insight would be appreciated. Thank you!

Hi - I'm looking for documentation for how leverage a serverless component in my Zendesk App. I know some other support platforms offer this functionality, but I couldn't find any documentation on it for Zendesk. Is this possible? Thank you in advance!

Understood. Thank you, Daniel. I had a hunch. We'll stay tuned...

How can we pass variables stored in the chat to an API request URL in flow builder?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Maybe this would be achieved using the 'gather information' step that I understand isn't yet available?

How can we pass variables stored in the chat to an API request URL?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Maybe this would be achieved using the 'gather information' step that I understand isn't yet available?

Hi there,

How can we pass variables stored in the chat to an API request URL?

For example, is it possible to store the customer question as a variable to pass as a param in the URL?

Thank you in advance