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Rita Gleason

Incorporación 09 mar 2022

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Última actividad 03 feb 2025

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Actividad total

35

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18

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10

RESUMEN DE LA ACTIVIDAD

Última actividad de Rita Gleason

Rita Gleason hizo un comentario,

ComentarioBuilding reports

How do you place a schedule on the dashboard report now?

Ver comentario · Publicado 25 jul 2024 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioCustomer management and profiles

Is this part of Suite?

Ver comentario · Publicado 02 feb 2024 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioTeam members and groups

This is awesome!  Thank you for listening to client feedback!

Ver comentario · Publicado 25 may 2023 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioRelease notes

Did you move the Reports option in Admin Center to under Accounts Option?  We have a Manager who used this feature and now he cannot see the option since he is not in an admin role.  Please advise?  Thanks.

Ver comentario · Publicado 30 nov 2022 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioViews, ticket status, and ticket fields

Jumping in to agree we need the ability ro expand past the 12 custom views limits.  There appears to be a good amount of space on the current screen layout to be able to increase the view from 12.  Maybe Zendesk could move the Suspended Tickets and Deleted tickets to be admin views only and give us at least 2 more in the meantime.  Thanks.

Ver comentario · Publicado 25 abr 2022 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioEnd users and organizations

Please tell the product team it is more important to have the name sort before the date sort from a Client admin perspective.  Thanks.

Ver comentario · Editado 10 mar 2022 · Rita Gleason

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Rita Gleason hizo un comentario,

ComentarioEnd users and organizations

Why can't I get my Organizations to show in alphabetical order now that you moved them to their own tab?  This is causing us too much work to cross check our 100+ orgs now.  Please advise.  Thanks.

Ver comentario · Publicado 09 mar 2022 · Rita Gleason

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