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Ellis Simpson's Avatar

Ellis Simpson

Incorporación 16 oct 2021

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Última actividad 20 mar 2022

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Última actividad de Ellis Simpson

Ellis Simpson hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

Dean Toland is absolutely right. The current functionality has all the hallmarks of being designed by someone with no understanding of how the Help Center is used and works in real life. Zendesk customers deserve better.

Ver comentario · Publicado 20 mar 2022 · Ellis Simpson

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Ellis Simpson hizo un comentario,

Comentario de la comunidad Feedback - Help Center (Guide)

The lack of a global setting for agents to follow articles is not helpful, to put it mildly.

Ver comentario · Publicado 14 mar 2022 · Ellis Simpson

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Ellis Simpson hizo un comentario,

ComentarioUsing themes and customizing your Help Center

On category and section pages, I want to display the text from each article which is between each article's h1 tags (rather than what is in each title tag). 

I assume the relevant code will go in category-page.hbs and section_page.hbs.

This is, I think, what currently displays the title.

{{title}}

Is such an action possible? If so, how in rough outline can you do that?

Ver comentario · Publicado 13 jun 2021 · Ellis Simpson

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