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Sati Olasz
Incorporación 07 jul 2022
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Última actividad 11 jul 2022
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Sati Olasz hizo un comentario,
Thanks Hiedi Kysther!
Yes, this is what they do, just set themselves Online, but they notice that their status changes for no reason. Even when working in tickets. It may be due to the VPN they are using, we are still investigating.
Ver comentario · Publicado 11 jul 2022 · Sati Olasz
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Sati Olasz hizo un comentario,
Many of our agents have the same issue, it looks to them that they are Online, but when they refresh the browser they are Invisible.
We have recently migrated to the Agent workspace too.
I wonder, Chad Susa (Gravity CX - Zendesk Partner) did you manage to find more insights on what could be causing this?
Ver comentario · Publicado 07 jul 2022 · Sati Olasz
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