Jon Simone
-
Actividad total140
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos75
-
Suscripciones29
Resumen de la actividad
Última actividad de Jon Simone-
Jon Simone hizo un comentario,
Karen Hynes would be very nice to have a quarterly update on this at the very least.
-
Jon Simone hizo un comentario,
Thanks for your quick response Kai, do you know if there are any plans to make proactive messages based on events? Responding to emails based on events would be awesome.
-
Jon Simone hizo un comentario,
We have been using the older web widget in both our help center and apps as the last time I played with flower builder it did not have feature parity with the classic web widget. I am interested t...
-
Jon Simone hizo un comentario,
Can you make proactive messages based on events? Also this appears to require Messaging, is this true?
-
Jon Simone creó una publicación,
Is Zendesk taking Artificial Intelligence seriously?
Hello, I should start off by saying that I have been a big fan of Zendesk and its products, but have had some concerns recently when it comes to the future of Zendesk, its ideas, and the product re...
-
Jon Simone hizo un comentario,
This is great news Karen Hynes! Thanks for the update!
-
Jon Simone hizo un comentario,
With 3 days left in the year I imagine this is not going to happen. An updated, realistic release date would be appreciated. I have been discussing this feature with the team and want to make sure ...
-
Jon Simone hizo un comentario,
Want to add that we are currently using sweethawk SLAs as a solution so that an email notification can be set up for a 30 minute SLA. Still would love this functionality within Zendesk itself.
-
Jon Simone hizo un comentario,
Karen Hynes Q4 is right around the quarter and this feature has been pushed back multiple times. Can you provide an update with the progress that is being made? When can we expect a BETA or a sneak...
-
Jon Simone hizo un comentario,
What methods do people use to test automations? I am finding myself making tiny corrections and then waiting an hour. Hoping there is a better way.