Himanshu Sehgal

Hi Anton,

Thanks for the solution! Cheers!!

Hi Greg and Cheryl,

Thanks for the clarification. This indeed is quite handy. However, now I am facing a little bit different issue related to the data in the response of the /users api. As shown below, you can see I have saved 3 contact numbers for the user :-

BUT when i am calling the /users api,  I am getting only 1 phone number in the json response :-

I need to know why is this happening , and Is there any way to get all the phone numbers of the contact ?

Thanks !

Hi Cheryl,

Thanks for your reply. It works fine ! But I don't understand how. Can you please explain a bit that why no Authorization header was needed for this api request ?How it worked without any api token or any sort of authentication ?

Hi, 

I am creating a app, location - "new_ticket_sidebar" and "ticket_sidebar". There i am able to fetch the current ticket details and the customer id using the below code :-

Also want to add, this error was not there till last week. And our client is saying they have not bought any talk partner subscription or anything like that. Then how was it working earlier on ? Some sort of free trial or something like that ? I am not able to find the root cause.

Hi Greg,

I just got access to our client's zendesk domain and found this error in console. Seems like some payment issue at client's end ? or something else ? This error is getting caught in the voice.error event as below code shows:-

Hi,

I have created a telephony integration app for one of our clients. They mainly need click to call functionality from the call button available on contact page and ticket page. Sample code in the app looks like this :-