Shirley Blaine

Hi Kate, understood, and thank you for confirming.

Hello, not to create a Zendesk ticket from Jira.  To link to an existing Zendesk ticket, but do it from Jira side. 

Hi Zendesk, we have the jira integration in place and can create, link JIRA issues from the app in Zendesk as well as push comments both ways.  However, is there a way to link to a Zendesk ticket from the JIRA issue itself?  Seems can only link to a JIRA issue from the Zendesk ticket and not link to a Zendesk ticket from the JIRA issue?

Thanks in advance

Is there a way to get the ID for Requester, Primary email and organisation?