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Elizabeth Wilson

Incorporación 16 oct 2021

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Última actividad 16 oct 2021

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Última actividad de Elizabeth Wilson

Elizabeth Wilson hizo un comentario,

ComentarioTicket management

On Settings > Tickets, "Agent comments via email are public by default" has been turned on (blue dot) for over one year, but by default the private comment tab always appears first by default. Is there an issue on ZD's end or something else I can do on our account to have public comments be the default tab view when any agents opens a ticket?

Ver comentario · Publicado 04 ago 2021 · Elizabeth Wilson

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