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Naomi Twery

Incorporación 22 mar 2022

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Última actividad 15 mar 2023

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Última actividad de Naomi Twery

Naomi Twery hizo un comentario,

ComentarioZendesk messaging

We have been using Zendesk Chat and are trying to test the chat function in the Agent Workspace in our sandbox. Does that also require separately turning on "social messaging"?

Ver comentario · Publicado 15 mar 2023 · Naomi Twery

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Naomi Twery hizo un comentario,

Comentario de la comunidad Q&A - Objects, workspaces, and rules

Has there been a solution to this request in the past year?

Ver comentario · Publicado 20 sept 2022 · Naomi Twery

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Naomi Twery creó una publicación,

Publicación Feedback - Ticketing system (Support)

I'm excited about the option to use filters instead of some of the separate personal views I have set up for particular SLA and ticket categories, but could the button for filtering be moved to the same line as the name of the view? 

The current position below the view title cuts out a couple of tickets from the visible part of the screen, which is a big deal for those of us (including several people on my team) who work primarily from a single laptop without an external monitor.

Publicado 24 ago 2022 · Naomi Twery

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Naomi Twery hizo un comentario,

ComentarioTicket basics

With the new editor, I seem to have lost the option to double-click a word to select it. This is noticeably slowing me down; is there any way to get that back?

Ver comentario · Publicado 22 mar 2022 · Naomi Twery

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