Luca Baldini
-
Actividad total53
-
Última actividad
-
Miembro desde
-
Siguiendo0 usuarios
-
Lo siguen0 usuarios
-
Votos19
-
Suscripciones17
Resumen de la actividad
Última actividad de Luca Baldini-
Luca Baldini hizo un comentario,
Hi, I also have the same problem as Eren (Leafworks) and Jiří ChovanecIf on Firefox is active "Enhanced Tracking Protection", the chat snippet for classic web widget is declared as tracking script ...
-
Luca Baldini hizo un comentario,
I have two questions:1) Will this change be visible for everyone or only for Enterprise?2) If an Agent is part of a group with access to more than 30 views, how does it work? Does it always show 30...
-
Luca Baldini hizo un comentario,
With 500 monthly resolutions we were able to maintain the service.With 1000 MAUs we don't make it to 10 days. Bad. Really bad. -1 Vote
-
Luca Baldini hizo un comentario,
This redirection works only for anonymous requests. If the user is logged in he ends up in the window of his open request. Is there any way to do the redirection even if logged in?
-
Luca Baldini creó una publicación,
Add tags to tickets created by WebForm
RespondidaIs it possible to add a tag to all tickets that are created by the WebForm directly in the help center theme code? I don't want to create a trigger to add a tag.Thank you very much
-
Luca Baldini hizo un comentario,
thanks a lot, it works!
-
Luca Baldini creó una publicación,
Hiding form selector in Guide after choosing form
RespondidaI found the article suggesting how to hide the form selector in guide:https://support.zendesk.com/hc/en-us/community/posts/4409585710618-Hiding-form-selector-in-Guide But, I would like to hide the ...
-
Luca Baldini hizo un comentario,
Ehy Vlad! Do you know how I can change the text of the mandatory field error notification?
-
Luca Baldini hizo un comentario,
Thank you very much Serge!
-
Luca Baldini creó una publicación,
JSON webhook to copy a ticket
I created a Webhook with a JSON body that creates a ticket by copying some values from the original ticket. This is the code: { "ticket": { "status": "open", "group_id": 24993349, "reques...