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mokebo Operations

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Última actividad de mokebo Operations
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    mokebo Operations creó una publicación,

    Talk call back request while agents are offline

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    1. Comunidad
    2. Zendesk Suite Q&A

    Hi there, we use Zendesk Talk only in offline modus, meaning we only make outgoing calls to customers, but don't offer a hotline. One of the reasons why we went for an upgrade with Zendesk Talk was...

    • mokebo Operations
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    mokebo Operations hizo un comentario,

    1. Comunidad
    2. Feedback - Voice (Talk)
    3. Call back options after hours

    Hi there! We also need the Talk call-back request function to work when our agents are offline. We only use Zendesk Talk for outgoing calls as we don't offer a hotline. So we are always offline and...

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    • mokebo Operations
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