mokebo Operations

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    mokebo Operations creó una publicación,

    Talk call back request while agents are offline


    Hi there, we use Zendesk Talk only in offline modus, meaning we only make outgoing calls to customers, but don't offer a hotline. One of the reasons why we went for an upgrade with Zendesk Talk was...

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    mokebo Operations hizo un comentario,

    Hi there! We also need the Talk call-back request function to work when our agents are offline. We only use Zendesk Talk for outgoing calls as we don't offer a hotline. So we are always offline and...