Alyssa

Is there a workaround to hide an article from search as well? Ifra Saqlain perhaps you've cracked this? 

Please Zendesk, let us publish unlisted articles 🙏🏼

Here to echo: Please allow us to have unlisted article pages! My company does product testing, and we need to be able to direct test users to help articles without the article being findable by non-testers.

That worked perfectly! Thank you again, Ifra Saqlain, for your fast and thoughtful help. You're an absolute superstar! Are there any Zendesk resources that would help me better grasp vanilla Javascript?

Ifra Saqlain that worked to hide the forms from the dropdown, however, it's not working for this page (see the image below). I need to hide the option from all lists for the visitor. Thank you so much for your help!

Hi Ifra Saqlain I'm trying to adapt this code to completely hide forms from the new_request list. 

This is what I've got so far, but it's not working

if (window.location.href.indexOf("new_request") > -1) {
      document.querySelector('.ticket_form_id=4719898103693').style.display= "none";
      document.querySelector('.ticket_form_id=360000334451').style.display= "none";
  }

I'm using a Zenplates theme, and there isn't a DOMContentLoaded line at the top of the script.js template page. 

Hi folx!

I had previously used this solution, however, we've opted to use Zenplates which uses vanilla Javascript and not jQuery. Ifra Saqlain do you possibly have a solution for hiding ticket forms using vanilla Javascript? Appreciate any help our resources you can share! 

Hi folx! 

We have a GA4 Configuration tag triggering for all pages on Google Tag Manager. My team finds GTM easier to build tags with. Should we not add the tracking ID in Zendesk?

Hi Ifra Saqlain, 

Thank you for all of your help!

I was able to get the headers to be mobile-responsive. I tried your suggestion of adding an id to the panel, and the link in the TOC leads to the area of the panel, however it doesn't expand (show) it. It still seems to be hidden. 

Here is the script.js that I'm using:

var acc = document.getElementsByClassName("accordion");
var i;

for (i = 0; i < acc.length; i++) {
acc[i].addEventListener("click", function() {

var panel = this.nextElementSibling;
if (panel.style.maxHeight){
  panel.style.maxHeight = null;
  this.classList.toggle("active");
} else {
  let active = document.querySelectorAll(".accordion-div .accordion.active");
  for(let j = 0; j < active.length; j++){
    active[j].classList.remove("active");
    active[j].nextElementSibling.style.maxHeight = null;
  }
  this.classList.toggle("active");
  panel.style.maxHeight = panel.scrollHeight + "px";
}
});
}

And here's the snippet from the article's source code:

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Hi Ifra Saqlain,

What an incredible thread! I've gotten my accordions up and running, however, it's not mobile-responsive. I've racked my brain and reviewed everything I can, but I just can't seem to get the accordions to show up for a screen smaller than 1024 px wide. Any help would be very much appreciated.

I'm also interested in what Salim Moumouni asked about: Is it possible to create an anchor link for the header that also expands the panel? For example, I'm using collapsible headers in articles. I want to create a table of contents at the top of the article that links to each collapsible header. When the reader clicks on a link, I want them to be taken to the section with the panel expanded. Hope that makes sense! 

I'm coming across an issue with the DC mark-up formatting carrying over to the custom page. So links and lists (bulleted and numbered) aren't populating as intended. Is the solution to create separate DC items when you need to insert a link or make a list and format with code via the custom page's HTML? Or is there a more straightforward solution?