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Domains Director

Incorporación 27 jun 2024

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Última actividad 22 jul 2024

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Última actividad de Domains Director

Domains Director hizo un comentario,

ComentarioTicket basics

Hi, using the Agent Workspace for chat tickets, we need to be able to see our client's location and IP address, essential information that many chat platforms provide, and that your Chat App used to provide.

I notice this is commonly requested here and hasn't been addressed yet.

Please advise?  Thanks. Loreto.

 

 

Ver comentario · Publicado 22 jul 2024 · Domains Director

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Domains Director hizo un comentario,

Comentario de la comunidad Discussion - Tips and best practices from the community

Hello. Is this information up to date? We have a Zendesk Support plan and are activating the Chat feature with the agent's workspace enabled.

TIA, Loreto.

Ver comentario · Publicado 19 jul 2024 · Domains Director

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