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Clara Popov's Avatar

Clara Popov

Incorporación 16 oct 2021

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Última actividad 22 oct 2021

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Última actividad de Clara Popov

Clara Popov hizo un comentario,

ComentarioBuilding reports

I'm having trouble with my queries when I'm trying to use both Decompose and Drill In. 

When I decompose one set of metrics, I then try to Drill In the results, however, it's not opening up any new window. 

When I Drill In to the original data, it works fine, it's only when I attempt to decompose and drill in afterwards. Does it not work that way? 

Ver comentario · Publicado 28 ago 2021 · Clara Popov

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Clara Popov hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Also adding in that this feature would be super helpful. It's not helpful to have to daily manually write down the Available time an Agent is logged into Talk to make sure they're adhering to their schedule. 

Ver comentario · Publicado 27 jul 2021 · Clara Popov

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