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Luis

Incorporación 16 oct 2021

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Última actividad 25 oct 2021

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Comentario[ARCHIVE] Documentation

Hi everyone!

 

I've been configuring answer bot during these past weeks, and I'd like to know if there is any possibility to change the behavior of the button "yes, close my request" at the end of the article displayed in the email.

 

I'm talking about this one.

 

The change that we are thinking is about making that the button actually solves the ticket and doesn't redirect the user to the article on the help center. Is there a possibility to configure it like that on our end?

 

Thanks in advance.

 

Regards,

Ver comentario · Publicado 05 jun 2021 · Luis

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