Búsquedas recientes


No hay búsquedas recientes

Andrew Melvin's Avatar

Andrew Melvin

Incorporación 25 ene 2022

·

Última actividad 23 may 2024

Seguimientos

0

Seguidores

0

Actividad total

4

Votos

0

Suscripciones

2

RESUMEN DE LA ACTIVIDAD

Última actividad de Andrew Melvin

Andrew Melvin hizo un comentario,

ComentarioMetrics, attributes, and filters

We have several reports that now have  Standard Calculated Metrics with the  error “The type of the element VALUE(metric name inserted) is unknown. Contact Zendesk Support”. What does this mean and how do we fix it?

Ver comentario · Publicado 23 may 2024 · Andrew Melvin

0

Seguidores

3

Votos

0

Comentarios


Andrew Melvin hizo un comentario,

Comentario de la comunidad Q&A - Tickets and email

We are experiencing the same issue. It started a few weeks ago. @mentions randomly not loading as ticket followers. We've had several instances where light agents have not received responses (via Internal comments) and are having to chase up. I've instructed my agents to check that @mentions are being added as followers, but may have to advise them to stop using @mentions until the issue is resolved.

Ver comentario · Publicado 25 ene 2022 · Andrew Melvin

0

Seguidores

0

Votos

0

Comentarios