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Howie Paul
Incorporación 28 feb 2023
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Última actividad 29 dic 2023
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Última actividad de Howie Paul
Howie Paul creó una publicación,
Hi,
Im running https://domain.zendesk.com/api/v2/ticket_fields/{field_id}/options to get a list of options in my field.
I cant seem to find a way to filter these results to match a word search.
eg. Something like this, i presume: https://domain.zendesk.com/api/v2/ticket_fields/{field_id}/options?filter=pineapple
Please can someone offer some assistance on this?
Thanks
Howie
Publicado 28 mar 2023 · Howie Paul
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Howie Paul hizo un comentario,
How did I miss that! Thank you!
Ver comentario · Publicado 23 mar 2023 · Howie Paul
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Howie Paul creó una publicación,
I am trying to find the right api call to add an option to an existing drop-down custom field. Everywhere I look seem to suggest that all I can do is wipe the options and add a new set. I need to be able to append by api call. Please can someone help me? Thanks
Editado 22 mar 2023 · Howie Paul
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Howie Paul hizo un comentario,
Is it possible to set up multiple incoming email addresses and set different triggers based on the 'from' email address?
eg.
support@domain.zd.com = trigger sets it as incident type
info@domain.zd.com = trigger sets it as task type
Ver comentario · Publicado 28 feb 2023 · Howie Paul
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