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Howie Paul

Incorporación 28 feb 2023

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Última actividad 29 dic 2023

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Última actividad de Howie Paul

Howie Paul creó una publicación,

Publicación Developer - Zendesk APIs

Hi,

Im running https://domain.zendesk.com/api/v2/ticket_fields/{field_id}/options to get a list of options in my field.

I cant seem to find a way to filter these results to match a word search.

eg. Something like this, i presume:  https://domain.zendesk.com/api/v2/ticket_fields/{field_id}/options?filter=pineapple

Please can someone offer some assistance on this?

 

Thanks

Howie

Publicado 28 mar 2023 · Howie Paul

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Howie Paul hizo un comentario,

Comentario de la comunidad Developer - Zendesk APIs

How did I miss that! Thank you!

Ver comentario · Publicado 23 mar 2023 · Howie Paul

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Howie Paul creó una publicación,

Publicación Developer - Zendesk APIs

I am trying to find the right api call to add an option to an existing drop-down custom field. Everywhere I look seem to suggest that all I can do is wipe the options and add a new set. I need to be able to append by api call. Please can someone help me? Thanks

Editado 22 mar 2023 · Howie Paul

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Howie Paul hizo un comentario,

ComentarioGetting started with email

Is it possible to set up multiple incoming email addresses and set different triggers based on the 'from' email address?

eg.

support@domain.zd.com = trigger sets it as incident type

info@domain.zd.com = trigger sets it as task type

Ver comentario · Publicado 28 feb 2023 · Howie Paul

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