Michael Serences
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Actividad reciente de Michael Serences-
I agree. I would like to see the possibility of drilling in to get more data. Thank you.
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Daniel Aron we are interested in helping you with the translation. Who should I approach please at Zendesk?
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Daniel Aron thanks for your help. Any idea when this could be implemented?
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Hello MaxThanks. I am not seeing too many accidental deletions; however, from time to time, I do, and this would help me if I could be notified about who has deleted what. What would be even better...
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Hey Max, Sure, that's precisely why I need it. Such notification would help me identify if a ticket was deleted by an agent intentionally or by mistake. Thank you.
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Thanks, @.... Deleted tickets are good to have; however, knowing if someone deleted something that should not have been deleted, is even better.
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Thanks, @..., for getting back to me so quickly. It's fairly simple. I am looking for a notification email sent out by trigger once someone from my agents deletes a message in a particular Group.
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I am looking for the status "Deleted" from the perspective of monitoring agents and the content they have deleted if they are all allowed to delete tickets.