Sylvia Moon

I've used and managed Zendesk instances since 2014. Access to this kind of logging has been a huge gap in Zendesk from the beginning. I'm astonished that an Enterprise class product would put this feature behind a paywall. This is a must have for any security conscious Enterprise. Really disappointing that Zendesk would throw clients trying to mitigate a security incident under the bus like this.

Yes! This is a must! I was shocked to find that this isn't already possible.

This would be an incredibly useful feature. Looking forward to learning more.