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Matthew Rawls's Avatar

Matthew Rawls

Incorporación 16 oct 2021

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Última actividad 20 feb 2024

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Última actividad de Matthew Rawls

Matthew Rawls hizo un comentario,

ComentarioWorking with articles in the knowledge base

Is there a way to enable this same WYSIWYG edit toolbar into my Community post toolbar? I'd like to embed videos in Community posts, but that WYSIWYG has a lot less options.

Ver comentario · Publicado 20 feb 2024 · Matthew Rawls

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Matthew Rawls hizo un comentario,

Comentario de la comunidad Feedback - Admin Center

Hi Alexa. Were you able to get this figured out? 

Ver comentario · Publicado 27 jun 2023 · Matthew Rawls

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Matthew Rawls creó una publicación,

Publicación Q&A - Help center and community

I want my users to be able to be properly segmented based on brand, but currently I have to have 2 separate urls for each brand. Can I keep the same endpoint URL for customers while still segregating all help center content under two brands?

Publicado 15 feb 2023 · Matthew Rawls

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Matthew Rawls hizo un comentario,

Comentario de la comunidad Q&A - Help center and community

Samantha Chavez Thanks for this! I created something really similar to this as a workaround. But any one looking for a similar answer, this will work great.

Ver comentario · Publicado 02 nov 2021 · Matthew Rawls

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Matthew Rawls creó una publicación,

Publicación Q&A - Help center and community

Currently, all our users must be signed in to view any help articles. However, anyone can search from the home page. If users are not signed in, they will receive "no results" for their search. Can I redirect them to a sign in page instead of showing no results?

Publicado 12 oct 2021 · Matthew Rawls

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