Elevate Admin
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Actividad reciente de Elevate Admin-
Hi DJ, Would there be a way to create a more restricted role without taking up agent seats? To clarify, I am not looking to add permissions, rather, to take them away further...
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Hi DJ - Is there a way to create an even more restricted role and for it to not take up agent seats? I wish to further the limit light agent role, or create a more limited role that doesn't take ...
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I would like to turn off some features for Light Agents - currently my options are greyed out. The most pressing are the lights agents ability to view customer lists - as this is a data privacy ri...
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Hello, I have the same requirements too but am on the support enterprise suite plan. I can't edit those settings for light agent users as mentioned above - they are greyed out and un-clickable. An...
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Hi, can this be rectified yet? It is very odd that this works for most channels but whatsapp.
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How would I use triggers for time? Would this be something else? For example, I want agents to take an action 2 weeks after the last contact. How would I do time based triggers?
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Can visibility of this be restricted by agent group? This is sorely needed, especially for multi-brand set ups.