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Amanda L.'s Avatar

Amanda L.

Incorporación 03 ago 2022

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Última actividad 30 abr 2024

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Última actividad de Amanda L.

Amanda L. hizo un comentario,

Comentario de la comunidad Feedback - Ticketing system (Support)
Comunidad

This seems to be a topic since 2022 (link below) and yet there are no updates!! This functionality would be extremely beneficial 

 

https://support.zendesk.com/hc/en-us/articles/4408881694362-Can-one-email-create-two-tickets-in-different-Zendesk-accounts

Ver comentario · Publicado 30 abr 2024 · Amanda L.

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ComentarioManaging Talk
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is there a similar option for fallback queues when using omnichannel statuses?

Ver comentario · Publicado 12 ene 2024 · Amanda L.

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Comentario de la comunidad Feedback - Voice (Talk)
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Norman Knoche - Could you please share which platform you moved to? 

Thank you! 

Ver comentario · Publicado 22 mar 2023 · Amanda L.

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Comentario de la comunidad Feedback - Ticketing system (Support)
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Is there an update on this thread?

This discussion started over two years ago and so far there has been no movement. The limit for the views should be customizable and if a max is indeed necessary, it should be AT LEAST 30!

Right now I have two teams using zendesk, each one using at least 20 views each and toggling between pages is not working!

Ver comentario · Publicado 03 ago 2022 · Amanda L.

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