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Roxelle Miayo
Incorporación 04 nov 2021
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Última actividad 07 nov 2023
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Última actividad de Roxelle Miayo
Roxelle Miayo hizo un comentario,
Hi Louise,
Thanks for bringing this up. I have created a support ticket so we can further investigate this. Please expect an email shortly.
Thank you!
Ver comentario · Publicado 18 may 2022 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
Unfortunately, the default CSAT survey for Zendesk is only a good or bad rating. If you would like to rate it from 1 to 5, you may use a third-party app instead. You may want to check Zendesk Marketplace for this.
Zendesk does not support these apps. For this reason, we can guarantee that it will do exactly what you are looking for, but I believe it is worth trying.
Hope it helps!
Ver comentario · Publicado 18 may 2022 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
We appreciate you getting ahead of troubleshooting. I'll go ahead and create a ticket so we could investigate further. Please expect an email shortly.
Ver comentario · Publicado 18 may 2022 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
I believe that your concern is quite similar to Matthew's comment above. Unfortunately, this functionality is currently unavailable as Zendesk ticket IDs are strictly numerical.
I would suggest posting this in the General Product Feedback topic [https://support.zendesk.com/hc/en-us/community/topics/200132066-General-Product-Feedback-] to engage with other users who have similar needs and discuss possible workarounds. Conversations with a high level of engagement ultimately get flagged for product managers to review when they go through roadmap planning.
Thank you!
Ver comentario · Publicado 18 may 2022 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
Hi Robert,
Thanks for the update. I will be creating a ticket for you to further investigate your concern. Please look forward to my email.
Ver comentario · Publicado 25 nov 2021 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
Hi Robert,
Thanks for posting. I’d like to know more about what’s happening — was this working okay before? Is the issue only happening when copying an image from Outlook? How about on Gmail? Also, have you tried pasting the image into several other applications?
Ver comentario · Publicado 24 nov 2021 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
I've already responded to our existing conversation through messaging — let's continue working from there.
Ver comentario · Publicado 19 nov 2021 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
Hi Light,
I will be creating a ticket for you to further investigate your concern. Please look forward to my email.
Best,
Roxelle G.
Ver comentario · Publicado 04 nov 2021 · Roxelle Miayo
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Roxelle Miayo hizo un comentario,
This request was closed and merged into request #9725915 "[Community Post] Why do my artic...".
Ver comentario · Publicado 04 nov 2021 · Roxelle Miayo
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