LottieFiles
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Resumen de la actividad
Última actividad de LottieFiles-
LottieFiles hizo un comentario,
Joshua G not really tbh. We did the exact thing as you did. We hyperlinked our web form in the flow builder. Not the best solution but yeah.
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LottieFiles hizo un comentario,
Christopher Stock This is what I get atm. I've extended the width but somehow the report sticks to a certain ratio..I tried checking and unchecking the fit-to-screen option under the report settin...
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LottieFiles hizo un comentario,
Hey Christopher Stock I tried as per your suggestion but I don't think that solves the issue. If you look at the screenshot below. You can see I've extended the report width but it somehow still ge...
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LottieFiles hizo un comentario,
Hi Christopher StockThank you for the suggestion, I've tried it, and works perfectly. But I have a problem with the visualization, when I add this report to my dashboard, the result gets truncated ...
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LottieFiles creó una publicación,
Display name on x axis
Hello everyon Is there a way to display only the final value of the metadata on the x-axis? On my ticket metadata, I have "Cancel Trial" nested under Workflow and I was wondering, is there a way ...
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LottieFiles creó una publicación,
Block chat or delete chat
RespondidaHello champions! Do we have the option to auto-delete/block certain chat that contains sensitive words? We have been getting unwanted messages in the chat, so I was wondering if there are any rules...
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LottieFiles creó una publicación,
Create a report based on views
RespondidaHello everyone Is it possible to create a report based on the views that we have created? I have a view to show only specific tickets based on the following rules Tags : "Erasure" "delete" Receive...
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LottieFiles creó una publicación,
Solve a ticket using automation or triggers
Hello there! Is it possible to create an automation or trigger to solve a particular ticket? For example, we receive tickets from X platform with the same ticket title and ticket description. Pos...
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LottieFiles hizo un comentario,
Awesome. That worked!
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LottieFiles creó una publicación,
Dedicated workload view for each agent
Is there a default dedicated view for each agent to view their own workload only (regardless of the ticket status like open, pending, onhold)? Or that would be a custom one? If so, can some guide w...