Lisa Sedlak

We are going to do a Beta test of a product. We want to link to articles in our help center, but don't want those showing up in a list or category, however. we DO want the direct link the the article show up. 

For example:
Let's say we have an iOS app for our product and we need to Beta test it. We have links in the iOS app that lead to how to use the app, but since the app is not available for use yet, we want to hide the articles, but have those testing to be able to see the articles (without having a Zendesk account). 

Is this possible? 

Jake Bantz

We are going to do a Beta test of a product. We want to link to articles in our help center, but don't want those showing up in a list or category, however. we DO want the direct link the the article show up. 

For example:
Let's say we have an iOS app for our product and we need to Beta test it. We have links in the iOS app that lead to how to use the app, but since the app is not available for use yet, we want to hide the articles, but have those testing to be able to see the articles (without having a Zendesk account). 

Is this possible? 

I have a question. How can I make it so when someone clicks on an article in a section, that it goes to another website? 

Ifra Saqlain- Thanks. That's what I was afraid of. 

Ifra Saqlain Thanks, but that is not what I am looking for exactly. I would like the list of news releases to show.

So let's say the marketing site has news releases:
News Release 1
News Release 2
News Release 3

When someone goes to the help center, under the section "News releases" they would see:
News Release 1
News Release 2
News Release 3

I want to know if I can take the list of news events here https://bullish.com/news-insights/#News and have them show up under a section in the help center. We would like to add a section called "New and updates" but have the articles at this site show as individual articles. Or can I create a new page template and have them show up as a list there?

I would like to do this so I don't have to create a new article for each news release. 

The site isn't published yet. So testing it internally we see that it will show a snippet that is under the accordion in the search preview. But when choosing the search item, it goes to FAQS without going to the specific FAQ. 

Let's say I have FAQs about fruit 

FAQs
About Apples
About Bananas
About Grapes
About Oranges
About Kumquats

I do a search of the word "Rutaceae."

In my search results I see:
Learn about Fruit > FAQs > Kumquats
Kumquats are part of the Rutaceae family. 

So I click on the link. 

Then I see:
 
FAQs
About Apples
About Bananas
About Grapes
About Oranges
About Kumquats

What I want to happen is have the search link to specifically go to the Kumquat FAQ and (preferably) open that FAQ. Otherwise the user will be taken to an FAQ page and then have to scroll through the page trying to remember what accordion the word "Rutaceae" was under. Does that make sense?  

We have an issue with search and accordions. Our FAQs are in accordion.

There are two issues we are trying to solve.

1. When a user comes to our site to search, if the answer is in an FAQ and they choose that link in the search it goes to the FAQ page and not the specific FAQ. 

2. Is there a way to make text that is under an accordion searchable or recognized by search engines?

Thanks. 

Does anyone have an answer for Montana Steele's question? 

I have accordions and they look awesome. But I would like to link to specific ones in other articles. 

In addition, is there a way to make accordions searchable? As in when they search on the site or do CTRL-F they can find the right accordion?

Thanks! 

I am not a coder. 

I want to make a tutorials page based on the article template. As in I want the page to look like our articles, but as a separate url that is not listed under categories. We will constantly add videos and I don't want to hard code the page. If that makes sense. 

Or can I give an article a custom url instead?