Nitesh Jaiswal

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. How to save timer app data of my app in Zendesk

Thank you so much, Eric, much appreciated. I will try that one.

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• Nitesh Jaiswal
• Creación 31 de enero de 2022 16:42
• 0 votos

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. How to take the backup of the data from the Localstorage into cloud server or database while using ZAF client

Thank you so much, Eric, this is really helpful. I really appreciate you going extra mile for me on this. Have a great day! :)

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• Nitesh Jaiswal
• Creación 31 de enero de 2022 15:00
• 1 voto

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. How to take the backup of the data from the Localstorage into cloud server or database while using ZAF client

Hello Eric,   Thank you for your response. I really appreciate it.  I got the answer to the 1st question from you in the original thread, thank you for that.  For the 2nd one though, I wanted to sa...

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• Nitesh Jaiswal
• Creación 28 de enero de 2022 21:33
• 1 voto

1. Comunidad
2. Zendesk Apps Framework (ZAF) Q&A
3. How to save timer app data of my app in Zendesk

Hi Eric, Thank you for your response and the articles you have shared, they are really helpful. I have started working on "localStorage" which was really helpful for points 2 and 3, thanks a lot. I...

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• Nitesh Jaiswal
• Creación 26 de enero de 2022 22:29
• 1 voto

1. Chat
2. ...
3. Reporting for Chat
4. Monitoring chat activity with Analytics

Hi Zendesk,   How to split the (Average Handling Time) AHT from Chat to email, meaning if the conversation started as chat and then later converted into an email, what formula should I use in "calc...

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• Nitesh Jaiswal
• Creación 25 de enero de 2022 14:56
• 0 votos