Alexander W

Are any admins going to reply? Where is Zendesk Technical support staff? 

Hello, 

Has anyone found a work around or 3rd party solution to grabbing the audio streams from Zendesk Talk product in real time? 

I'm aware that Zendesk Talk is powered by Twilio audio, however I'm looking for a possible solution to access these audio streams programatically on the backend in real time. 

Cheers. 

Just following up, any recommendations or advice is appreciate. 

Thank you. 

Hello,

Has anyone been able to access the audio streams from Zendesk Talk in real-time? 

This would allow forking of the audio to a Speech-to-Text service for real time transcriptions which can be used for a wide variety of applications. 

Any experience with this would be appreciated, I'm new to Zendesk.