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Jeff

Incorporación 23 nov 2021

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Última actividad 17 jun 2023

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Última actividad de Jeff

Jeff hizo un comentario,

ComentarioTicket basics

Noticed recently that if you attempt to use your Search Zendesk Support box and you add multiple tags, you will not show results for those tags anymore and your search criteria will only apply to one (1) tag entered. 

Ver comentario · Publicado 17 jun 2023 · Jeff

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Jeff hizo un comentario,

Comentario de la comunidad Feedback - Reporting and analytics (Explore)

Looks like this request was very popular since Explore was released yet from all the invitations I've received to join the Zendesk team on what's new, this has not been implemented. Is there a public reason as to why or is Explore an outside entity? 

Ver comentario · Publicado 17 abr 2023 · Jeff

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Jeff hizo un comentario,

ComentarioExplore recipes

Here's another string of tags I would like to create additionally:

 

Ver comentario · Publicado 31 jul 2022 · Jeff

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Jeff hizo un comentario,

ComentarioExplore recipes

How would I do this same action but for multiple lines. (ie. by social media by platform, facebook, youtube, etc.)

Ver comentario · Editado 30 jul 2022 · Jeff

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Jeff hizo un comentario,

ComentarioExplore recipes

What list

Ver comentario · Publicado 04 jun 2022 · Jeff

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Jeff hizo un comentario,

Comentario de la comunidadDiscussion - Zendesk on Suite best practices

I'm looking to get a csv file to report on all tags (Last Month) where ticket id per row includes all tags used per ticket. Help!

Ver comentario · Publicado 04 jun 2022 · Jeff

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