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Flash Coffee Marketing Team

Incorporación 18 feb 2022

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Última actividad 18 feb 2022

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Última actividad de Flash Coffee Marketing Team

Flash Coffee Marketing Team hizo un comentario,

ComentarioWeb Widget documentation

Hello Prakruti Hindia,

I want to ask a question. Is it possible to put tags on the payload when we generate the JWT token and be visible on Agent Workspace?
If it's not possible. Do you have any workaround how to send tags on Agent Workspace via Zendesk Messaging (Flow Builder)? so we don't need to input the value that we need manually from the ticket fields

Thank you

Ver comentario · Publicado 18 feb 2022 · Flash Coffee Marketing Team

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