Holly Beaty
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I'm a little confused by this article Question. Is Search API the search field on the homepage of the help center and Article API is the search bar at the top of each article page in the help cente...
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Hi @Nicole That is great to hear. I've been trying to accommodate the search functionality using labels, which brought up my above request/idea. I share the below with my partner teams to help the...
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Is it on your horizon to improve search? I really appreciate the link provided to send feedback (http://goo.gl/forms/WbEKVWQnvE) but I am hoping that the plan is to increase search usability within...
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We enforce a content retention policy. Will there be any cap on the number of revisions captured by this feature?
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@ Heather R Thank you!
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@ Heather R Do you have some links you could share so I could look into the searching and navigation customizations you mentioned? I'd be interested in beefing up our Help Center's search functiona...
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Is it possible or in the works to have the search result link (provided after a successful search using the help center search bar within Zendesk) take our users to the place that text resides with...
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Is % New Sessions fed by IP address?