Holly Beaty
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Add ability to link to ticket subtypes, versus just the top ticket form/name
We have tickets with subtypes to choose from (usually about 3 layers) but currently we are only able to get/provide a url for the top ticket type. To accommodate this potential source of confusion ...
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How do comments, upvotes, and moderation work in Zendesk Communities?
RespondidaHi, I'm trying to find an article that explains how comments and their up votes work. Generally, an overview and specifically if the comments can be moderated (reviewed before becoming visible to o...