Rom Hirsh

1. Support
2. ...
3. Apps and integrations
4. Salesforce: Why are some Account, Lead, or Contact updates not being synced with the Ongoing sync?

What about if this is not the case? I have an organization that will not update following SFDC updates - while the matching based on name is correct.    Is there any way to "break" or restart the i...

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• Rom Hirsh
• Creación 2 de abril de 2019 10:36
• 0 votos

1. Comunidad
2. Feedback on Chat
3. Ability for agents to change the title of a chat (while chatting)

Hi Jacob,   Th suggested fix is not sufficient as it still requires an agent to "follow up " on all the tickets manually. If this was configurable from the Chat triggers/ support triggers/automatio...

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• Rom Hirsh
• Creación 28 de diciembre de 2017 11:06
• 1 voto

1. Comunidad
2. Feedback on Guide
3. Help Center Article Editor needs to support (easy) source code formatting

Hi Ryan,   you can see the solution that Tom offered  "TinyMCE now has an excellent official 'Code Sample' plugin:  https://www.tinymce.com/docs/plugins/codesample/ It would be wonderful if this co...

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• Rom Hirsh
• Editado 1 de noviembre de 2017 12:52
• 1 voto