Jessica Peck
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Actividad total32
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Última actividad
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Resumen de la actividad
Última actividad de Jessica Peck-
Jessica Peck hizo un comentario,
We also really need this integration so we can pull support data into one dashboard across our company - is this at all being considered or in the works? Also, if the integration doesn't exist is ...
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Jessica Peck hizo un comentario,
Agree - being able to report off of the views from published articles would be very beneficial so we can track how much our knowledge base is being used and what's getting the most traction.
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Jessica Peck hizo un comentario,
We're trying to export a list of users that are members of a given User Segment - is that possible?
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Jessica Peck hizo un comentario,
Is it possible to search users by User Segment? We didn't see this option in the frontend or via API and I don't think it's technically a tag. Thanks!
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Jessica Peck hizo un comentario,
Heya :) I see that you can customize the 'New Community Post' page within the Theme Editor - is it possible to add custom fields in the Community Posts? We would like to add another specific field...
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Jessica Peck hizo un comentario,
@Katie, we did this via a template edit of the JS and place the below under the $(document).ready(function() { // Show div html based on roleif (HelpCenter.user.role=="anonymous"){ $('a.submit-a-r...
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Jessica Peck hizo un comentario,
Thanks so much, this was exactly what I needed! Another related question - I notice the 'Submit a Request' button is still present prior to login so a user that isn't tagged to be able to create c...
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Jessica Peck hizo un comentario,
Thank you, really appreciate it! Seeing the individuals that voted in the frontend would be super awesome vs. just extracting via API. Thx again!
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Jessica Peck hizo un comentario,
Super helpful! In a similar vein - is it possible to add voter names to the {{vote 'sum' class='vote-sum'}} - perhaps when you hover over the vote. Or add another section on yes votes to then be ...
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Jessica Peck hizo un comentario,
Yes please! This was just requested by one of our end users and will be a must to be able to better track their outstanding tickets especially when their queues get really large.