Jehan

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing the Settings panel (Guide Professional and Enterprise)

I was having the same issue as bellow The property '#/settings/6/variables/1' of type object did not match any of the required schemas I was about to give up. I had read this article many times and...

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• Jehan
• Creación 17 de noviembre de 2020 17:43
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using the help center templating language

@Kris Scuteri I don't think there will be any help in Guide templating language. You will need to do it through JavaScript.

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• Jehan
• Creación 6 de septiembre de 2018 04:54
• 0 votos

1. Support
2. ...
3. More integrations
4. Microsoft: Setting up Zendesk for Microsoft Outlook Integration

Hi, Which version of Outlook desktop application is required for this setup? Thanks.

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• Jehan
• Creación 4 de julio de 2018 11:14
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

@Wes Drury, Fontawesome was and example I have given, lets assume you have a custom font OR a custom JavaScript file and you don't have a CDN for it, then what would you do?

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• Jehan
• Creación 1 de marzo de 2018 07:12
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing your help center theme

Hi, I have found it hard to upload custom CSS file to the Assets directory of the new customization interface of Guide. My question is how can I upload Fontawesome css with its font files and refer...

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• Jehan
• Creación 28 de febrero de 2018 08:25
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using your own theme assets for help center

First of all not a fan of this new theme interface. Looks way confusing. I have been customizing Zendesk themes since 2011. I know how Zendesk has grown and what has become right now. I think Zende...

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• Jehan
• Creación 11 de enero de 2018 15:22
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using the help center templating language

Thanks Rebecca. I already did it through JavaScript.

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• Jehan
• Creación 28 de diciembre de 2017 17:44
• 0 votos

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Using the help center templating language

Can I search for a specific string inside a an Article title OR attachment name Or any string? Let suppose I have two type of attachments with an article. One is a PDF and other is an Image. I want...

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• Jehan
• Creación 19 de diciembre de 2017 08:18
• 0 votos

1. Guide
2. ...
3. Help Center customization
4. How can I hide or show HTML based on user's role or group?

Hi Chris, If you want to only show search bar to logged_in users, then you can use the following statement. You don't need any CSS/JS Or html for this. Just replace the existing search statement wi...

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• Jehan
• Editado 2 de octubre de 2017 11:25
• 0 votos

1. Support
2. ...
3. Extending Zendesk Support
4. Creating HTTP targets

Incomplete documentation. No example for "Form Encoded" targets.

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• Jehan
• Editado 27 de julio de 2017 07:40
• 0 votos