Josh

1. Zendesk updates
2. Announcements
3. Introducing the Social Messaging add-on

I unfortunately wasn't offered that option.

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• Josh
• Creación 16 de marzo de 2020 17:39
• 0 votos

1. Zendesk updates
2. Announcements
3. Introducing the Social Messaging add-on

Everything is an add on now with zendesk. Mostly anything that zendesk has released in the past two years is a paid add on. Hey we released some basic email functionality called side conversations,...

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• Josh
• Creación 16 de marzo de 2020 00:26
• 2 votos

1. Comunidad
2. Feedback on Talk
3. Zendesk Talk Mobile App

Our reps fly around the country. If they want to make a call, they need to stop what they're doing, open a laptop, then try to make a call like that. Freshdesk and Desk.com have offered mobile apps...

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• Josh
• Creación 20 de abril de 2018 16:40
• 4 votos

1. Comunidad
2. Feedback on Talk
3. Transfer to Offline Agent

+1 - voicemail for an agent

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• Josh
• Creación 9 de marzo de 2018 21:57
• 0 votos

1. Support
2. ...
3. Zendesk Support app for mobile
4. Using notifications in the Zendesk Support mobile app

Definitely the sound needs the ability to be changed, or repeated based on urgency of ticket

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• Josh
• Creación 2 de marzo de 2018 17:53
• 2 votos

1. Comunidad
2. Feedback on Chat
3. Integrate with Apple's Business Chat

+1

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• Josh
• Creación 24 de febrero de 2018 21:26
• 0 votos

1. Comunidad
2. Feedback on Talk
3. Zendesk Talk Mobile App

Hello is there an update on this Caroline?

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• Josh
• Creación 29 de diciembre de 2017 21:45
• 2 votos

1. Comunidad
2. Feedback on Talk
3. Zendesk Talk Mobile App

Zendesk talk just needs built into the sub-par zendesk support app. 

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• Josh
• Creación 3 de diciembre de 2017 00:18
• 3 votos

1. Comunidad
2. Feedback on Talk
3. Zendesk Talk - What position # am I in Queue?

+1

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• Josh
• Creación 3 de diciembre de 2017 00:16
• 1 voto