Josh
- Actividad total 283
- Última actividad
- Miembro desde
- Siguiendo 0 usuarios
- Lo siguen 1 usuario
- Votos 88
- Suscripciones 150
Resumen de la actividad
Última actividad de Josh-
Josh hizo un comentario,
Use Case: We want to know what plan someone is on when they're chatting with a support agent. GoSquared does this easy: Example: http://bucket.greysignal.com/0g0c0Y2m2W02
-
Josh creó una publicación,
Deeper ZoHo Integration
RespondidaSo following up on this post, I would like to ask if it's possible to create a deeper integration with Zoho, more like the native Salesforce one that is built very deeply into zendesk... Which is t...
-
Josh hizo un comentario,
Our reps fly around the country. If they want to make a call, they need to stop what they're doing, open a laptop, then try to make a call like that. Freshdesk and Desk.com have offered mobile apps...
-
Josh hizo un comentario,
+1
-
Josh creó una publicación,
Business hours incorporated with IVR Menu
RespondidaWould like the ability to have business hours built into the IVR menus.
-
Josh creó una publicación,
Rescue Lens
RespondidaWould really like something like this built into zendesk... https://www.logmeinrescue.com/remote-support/lens
-
Josh creó una publicación,
Free Internal Agent to Agent chat
No planeadaCan we get the option to use zopim free internally just agent to agent?
-
Josh hizo un comentario,
It would be nice to communicate with other agents in zopim without a customer/end user involved
-
Josh hizo un comentario,
Zopim team - any update on this? It would be nice to chat with my agents on zopim rather than slack.
-
Josh hizo un comentario,
Just work like slack. Internal chat. Agent to agent chatting