Orocube LLC
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Última actividad de Orocube LLC-
Orocube LLC creó una publicación,
Bug: Blank Visitor
Anyone can explain what is this? This happens often Visitor has a blank row. #72664825 Clicking on the Visitor shows nothing. No IP nothing
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Orocube LLC hizo un comentario,
Ramin Shokrizadeh Thank you. I can understand zendesk does not like its own shortener. But I am still not convinced why we cannot get a name of link? This is a valid request hanging in the request ...
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Orocube LLC hizo un comentario,
Ramin Shokrizadeh Sounds like zendesk does not listen to users' requested features. Otherwise it could at least integrate an Url shortener. Nobody likes too big link!
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Orocube LLC creó una publicación,
Action dropdown - Separate buttons will save tap
Maybe a simple change but when I delete chats dropdown is unfriendly. Rather add buttons for each action. Gmail UI is one great example of how buttons help
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Orocube LLC hizo un comentario,
You are correct.
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Orocube LLC hizo un comentario,
Will you consider searching by IP too soon? This is a simple feature that will let us track a visitor and also track any spammer. Also searching by email or phone will be useful.
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Orocube LLC creó una publicación,
Search Chat history by IP and Name
RespondidaCan anyone help me how can I search chat history by IP address? Can I search by Name.
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Orocube LLC hizo un comentario,
Some of the changes, as my technical knowledge, is very simple. I wish Zendesk team pay heed to customers' needs.
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Orocube LLC hizo un comentario,
Added this suggestion in April. It's simple yet very useful. I expected at least an acknowledgment from Zendesk Chat team
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Orocube LLC hizo un comentario,
I shared this suggestion in a similar another discussion. I feel agents will like multiple checkbox inputs too. Also [input] Your name?can show text input inside chat and could be more interactive...