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Malene Tidemann

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Última actividad de Malene Tidemann
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    Malene Tidemann creó una publicación,

    Showing an English category on localized Help Centers

    My company supports Help Center in 5 languages. However, we have certain categories where we post English content only to all countries. It could be service messages where there is no time to send ...

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    Malene Tidemann hizo un comentario,

    @ Gui-Berlin - yes, I saw this and actually read the entire thread. I'm just hoping that if people continue to put pressure on this they will listen eventually. I know most people wouldn't spend th...

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    Malene Tidemann hizo un comentario,

    We moved to Zendesk late last year and are now putting a lot of resources into building and structuring a knowledge base. We really like Zendesk in many ways, but posting articles in multiple secti...