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Malene Tidemann

  • Actividad total
    7
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  • Votos
    2
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Resumen de la actividad

Última actividad de Malene Tidemann
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    Malene Tidemann creó una publicación,

    Showing an English category on localized Help Centers

    1. Comunidad
    2. Guide Q&A

    My company supports Help Center in 5 languages. However, we have certain categories where we post English content only to all countries. It could be service messages where there is no time to send ...

    • Malene Tidemann
    • Creación
    • 2 seguidores
    • 1 comentario
    • 0 votos
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    Malene Tidemann hizo un comentario,

    1. Comunidad
    2. Feedback on Guide
    3. Allow articles to be posted to multiple sections

    @ Gui-Berlin - yes, I saw this and actually read the entire thread. I'm just hoping that if people continue to put pressure on this they will listen eventually. I know most people wouldn't spend th...

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    • Malene Tidemann
    • Creación
    • 1 voto
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    Malene Tidemann hizo un comentario,

    1. Comunidad
    2. Feedback on Guide
    3. Allow articles to be posted to multiple sections

    We moved to Zendesk late last year and are now putting a lot of resources into building and structuring a knowledge base. We really like Zendesk in many ways, but posting articles in multiple secti...

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    • Malene Tidemann
    • Creación
    • 3 votos