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Gaëtan Tobie-Echeverria

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Última actividad de Gaëtan Tobie-Echeverria
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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello Brett, The link is not working anymore, would you please update it? Thank you in advance

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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello, with Insight being deprecated, we'd love to see a lot of stuff in a dedicated guide dataset in Explore. Here is our wish list even if we are far from Christmas : number of view per article ...

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    Gaëtan Tobie-Echeverria hizo un comentario,

    very manual procedures compare to the automated sync. Please strongly consider the need for attachments in the SFDC <> Zd integration.

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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello Anika Rani you mention a workaround for attachments four months ago As a workaround, you could consider having the attachments URL loaded into a custom ticket field, and this URL field can be...

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    Gaëtan Tobie-Echeverria hizo un comentario,

    Thank you for the quick answer. I do have a follow-up question: in the widget is it possible to search in the tickets instead / or next to the search for articles ?

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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello, any item in the roadmap to get the search of the tickets with the search of the articles ?

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    Gaëtan Tobie-Echeverria creó una publicación,

    Aha! Integration

    hello Same as Jira integration, I'd like to have tags added to the ticket when it is linked to an Aha ideas or feature. Does anyone have an idea how to do this ? see post regarding Jira: https://su...

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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello, not exactly the same behavior but we experience slowness on the dashboard. It loads slowly and sometimes can take a while to update. I have also try a different browser, I have try the priva...

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    Gaëtan Tobie-Echeverria hizo un comentario,

    hello, we did not enable comments for articles, so how do I remove the option to follow New Articles and comments

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    Gaëtan Tobie-Echeverria hizo un comentario,

    All good. Thank you. if possible, please mention this more clearly in the article.