
Jeff Noles
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Última actividad de Jeff Noles-
Jeff Noles hizo un comentario,
@Chris, @Ryan: Thanks for the terminology correction. And thank you for your comments / insights. Yes....it looks like we'll remain open to moving to ZD Talk, but for now the "solution" (channel c...
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Jeff Noles hizo un comentario,
We are in the process of switching over to ZD Talk (we're about to port our number), and it's hard to shake the feeling that we made a *huge* mistake. Perhaps we presumed too much, but in our tria...
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Jeff Noles hizo un comentario,
Hi Maxime, thanks for your recent comment but it's hard not to think you're overshooting the mark. For small companies--and I've been told by your colleagues that there are thousands of us (althou...
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Jeff Noles hizo un comentario,
We have been consistently surprised at how difficult it is for a small company to use Zendesk despite it's claims to be "user friendly" and "intuitive". For example, a company with 1 or 2 agents w...