Tal Admon

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3. Zendesk adds random line breaks in email template

actually, the table html is not well formatted - for example I see only one table tag but two /table closing tagss

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• Tal Admon
• Creación 24 de mayo de 2017 09:55
• 0 votos

1. Comunidad
2. Support Q&A
3. Zendesk adds random line breaks in email template

Thanks. The Notepad++ screenshot actually looks different from your 1st image - there is no extra line and   after the 3rd td before the table tag. Try to copy and paste from notepad as it is ...

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• Tal Admon
• Creación 24 de mayo de 2017 09:51
• 0 votos

1. Comunidad
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3. Zendesk adds random line breaks in email template

Hi Thomas, My guess is that you probably have some non-printable characters after your 3rd td tag and after the  . Try editing this text with Notepad++ or similar editor, and make sure you tur...

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• Tal Admon
• Creación 24 de mayo de 2017 06:31
• 0 votos

1. Comunidad
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3. Create Custom Menu

Hi Sam, There is a way to reuse code in several template pages like so: Say I have an html code I want to reuse: First, I will minify it and put it in a jQuery html clause:jQuery('#mycode').html('...

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• Tal Admon
• Editado 27 de septiembre de 2016 17:00
• 0 votos

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3. Showing the user name in a template

Hi Diego, Not all objects are available in all template pages. In the case of the Home page, the User object is not available. Compare, for example the list of available properties of the Home page...

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• Tal Admon
• Creación 24 de septiembre de 2016 17:19
• 0 votos

1. Comunidad
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3. Showing the user name in a template

Hi Diego, You can do this with a bit of javascript: see example below. The script: note that I set an empty span with the id "user_name". Then, I populate it according to the value of HelpCenter o...

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• Tal Admon
• Creación 24 de septiembre de 2016 11:03
• 0 votos

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3. How can I use Javascript in my Help Center articles?

Hi Mollie, Please try to check the option "display unsafe content" under Security in the general help center settings: https://your_domain.zendesk.com/hc/admin/general_settings Update the settings ...

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• Tal Admon
• Creación 24 de septiembre de 2016 10:45
• 1 voto

1. Comunidad
2. Support Q&A
3. Update a ticket's subject line

Hi Kalpesh, If you want to append a prefix to your ticket subject line, you can use the ticket.title placeholder in the trigger's json body: {"ticket":{"subject":"[info] - {{ticket.title}}"}} Note ...

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• Tal Admon
• Creación 10 de agosto de 2016 22:31
• 0 votos

1. Comunidad
2. Support Q&A
3. How To Change Color of Search Bar Text

Hi Lisa, To change the color of the text in the Search Bar, add the following code in the CSS Tab on the Theme Editor: ---------- .search input[type=search] { color: brown;} See it live at: http...

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• Tal Admon
• Creación 14 de abril de 2016 08:48
• 0 votos