Job Thomas
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Última actividad de Job Thomas-
Job Thomas hizo un comentario,
💯 it's odd that this is missing as an option
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Job Thomas creó una publicación,
Exclude tickets from all queries in report
We have a lot of incoming tickets that automatically are tagged as spam. However, when we create dashboards, we should ideally be able to filter these out by default. When opening a support request...
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Job Thomas hizo un comentario,
How can I rather than looking at the MED look at the 90% percentile for example? In our case, that's a lot more telling than the MED and it's much more the metric we would want to check.
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Job Thomas hizo un comentario,
Added: I'm facing the same problem as Scott is and can indeed see that the limitation of the %Satisfaction Score being the SUM rather than the AVG is causing this.
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Job Thomas hizo un comentario,
If I try to create a different format - such at "dd MMM YY" it is displaying correctly but it is no longer sorting it according to the actual date, but first according to day (so the weeks starting...
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Job Thomas creó una publicación,
Migrate queries across databases
In my chat with NC of Zendesk Explore, it because clear that it's not possible to use/migrate/copy queries across databases. These databases are often collections of the same data however, and it w...
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Job Thomas hizo un comentario,
A few comments after testing this and in line with what Patrick suggested: having the option to select default values on the filters would be a huge improvement. How Insights/GoodData currently han...