Pedro Rodrigues
Zendesk user since 2011, Community Moderator since Aug 2019
- Actividad total 171
- Última actividad
- Miembro desde
- Siguiendo 1 usuario
- Lo siguen 1 usuario
- Votos 47
- Suscripciones 98
Comentarios
Votos de actividad por Pedro Rodrigues Ordenar por votos-
Got it! It was the "https". Simplified: $(document).ready(function redirectENUS() { if ((window.location.href === "http://subdomain.zendesk.com/hc/en-us") && (HelpCenter.user.role == "anonymous...
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Hi Tim, have you tried adding the number symbol ("#") before the {{ticket.id}} placeholder to your template? Instead of {{ticket.id}}, try using #{{ticket.id}}
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Hey Thomas! I'm not working for Zendesk, I actually joined the Zendesk Community Moderator Program quite recently. As a Zendesk user myself, I do understand and can relate whenever our preferred fe...
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@Jessie No problem at all. Thank you!
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Entiendo perfectamente el caso de uso. Lamentablemente este tipo de campo no está disponible. Sin embargo, puedes contribuir con esta solicitud de funcionalidad en la sección correspondiente de la ...
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Hola @Leonardo, no hay un campo específico donde los usuarios finales puedan someter datos en ese formato de table. Sin embargo, si compartes un caso de uso específico me complacerá ayudarte en lo ...
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Taking into account @Andrew's heads-up above, here's a very detailed how-to that will help you achieve this. "TL;DR" version: Go to Extensions, create a new HTTP target, and complete the fields as ...
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Hi Serene, I might be misreading your post, but Zendesk currently shows the total characters left including the user handle when replying to Twitter users. At least that's what I can verify in my a...
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Hi Krzysztof, you should be able to see the phone number in a specific field at the bottom of the customer profile: It seems that a manual search for a number won't look up in the new Whatsapp fie...
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You're welcome! I'm glad we got to the bottom of this one :-)