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Clark Torgerson

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    Clark Torgerson hizo un comentario,

    Great. Thanks for the update, Nicole.

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    Clark Torgerson hizo un comentario,

    No problem, Nicole. As mentioned, this is a continual pain point for us. Is there any likelihood that this feature will actually be implemented in the near future?  

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    Clark Torgerson hizo un comentario,

    There are a number of tools, such as monitoring platforms, that Zendesk does not currently integrate with. In order to utilize these tools alongside Zendesk, we leverage ticket creation via email. ...

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    Clark Torgerson hizo un comentario,

    @Nicole, I know that your question was directed at Jim, but just to pile on here, we would literally use this feature multiple times every day. It is our number one functionality issue with Zendesk...