Sunee Lewitzky
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Actividad reciente de Sunee Lewitzky-
Nicole, while I too, would love to see the ability to erase tags, I praise you for your well poised "prioritizing" response above and am totally stealing it to use with some of our own customers. V...
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Thanks Heather and Graeme. What if you use two separate brands? The Overview page doesn't really work if you want to run a report just on a specific bran within your organization. Unless I am mis...
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I might be missing something here, but here are my thoughts on Zendesk Reports so far. It's super great that ZD offers so much freedom to customize reports, but the process is super complicated. Wh...
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In your screen shot for "Notify requester of comment update" the placeholder ticket.comments.formatted is no longer showing as an available placeholder in the "available placeholders" section in my...
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Hey @Wes. Thanks for this tutorial! I have a quick question. We only offer our product via our mobile (IOS) app, and so that is where most of our customer base views help articles. We are starting ...
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Ok, maybe we can do a Facebook campaign and ask other Zendesk users if they'd be willing to "upvote" this feature, because I have heard complaints about it personally from many Zendesk users that I...
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I would like to vote on this request to be able to delete tags not used from showing as an option in the drop down when typing into the field. This is extremely confusing for agents in training, fo...
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Can you all please use higher resolution screen shots for your help guide articles? These especially are really low resolution and very hard to read any of the text