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Darren Taylor

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Última actividad de Darren Taylor
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    Darren Taylor hizo un comentario,

    Hi Melissa Thank you for the suggestion. Yes I did clone. I tried your suggestion and deleted all the bookmarks and data filters but its the same issue I'm afraid :(

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    Darren Taylor creó una publicación,

    Explore - Bookmarked States Applying To All Tabs

    I'm trying to bookmark different states across my tabs by using the bookmark and hidden widget feature. However I save a state on one tab and this also applies to the other tabs, even if I save a d...

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    Darren Taylor hizo un comentario,

    Hi Hillary, thanks for getting back to me. I couldn't see any option to clone. So I ended up rebuilding from scratch. It's ok though, as I made some upgrades whilst I did it. Cheers

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    Darren Taylor creó una publicación,

    Explore - Link Queries To A Different Dataset

    Respondida

    So I went into my Datasets and noticed quite a few saying "Out of date". I did a quick search and see an article saying to delete these as they will not be updated. I proceeded to do this however n...

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    Darren Taylor hizo un comentario,

    This is now resolved. Turns out the time filter was using a copy of a different dataset. Thank you for your assistance.

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    Darren Taylor creó una publicación,

    Drillthrough Not Showing Columns Selected

    Respondida

    So I've selected the following elements However only the following are displayed   It's missing   Any ideas?  

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    Darren Taylor hizo un comentario,

    Thanks Jalle. So it looks like Zendesk have removed the date filter and added time filter instead. I've added this filter with "tickets_created_at" and still my "Request Type by Ticket Count" is no...

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    Darren Taylor creó una publicación,

    Newly Created Query Not Updating When Changing Date Filter

    I've added a new query to my dashboard "Request Type by Ticket Count", however when I change the date range it always shows metrics for all history and not the date range I have chosen. I've gone ...

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    Darren Taylor hizo un comentario,

    Thanks. This has been solved via ticket.

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    Darren Taylor creó una publicación,

    Remove deleted organizations from data filter

    So we have quite a few old organisations which have been deleted (100 +). However these still show up in our organisation data filter. They pretty much take up the first few pages. Anyway to delete...